Portland: (503) 222-9393 | Toll Free: (800) 776-2581

Floor Factor’s expert staff of floor covering professionals.

  Family Owned and Operated Since 1980

Showroom Sales and Interior Design:

Matt Bolt | Showroom Manager



Matt has been with us since 2008. With over 10 years of experience at Floor Factors, he knows the world of Floor Covering inside and out and curates a showroom full of quality products in a variety of price ranges. He has an extensive background in commercial and industrial sales in painting, as well as a broad education in fine art and design.  Matt is detail-oriented and highly trained with knowledge of current trends and new products.

Lisa Webb | Showroom Sales & Interior Design



Lisa has been with Floor Factors since 2017.  With over 5 years of experience in Floor Covering and an extensive background in interior design & photography, she adds a creative approach to our showroom sales staff.

Alex Huff | Showroom Sales

Alex comes to us from a background in the Trades. Most recently he has worked with exteriors in project management. Alex has been with Floor Factors since 2019.

Pre-Construction Estimators:

Lara Hasuike | Pre-Construction Estimator



Lara has been with Floor Factors since 2003. With a degree in interior design and extensive experience with architectural programs, Lara helps create a pragmatic approach to our estimating protocol.

Outside Sales and Estimators:

Chuck Gilsoul | Commercial Estimator/Project Manager



Chuck started at Floor Factors in 1980. Some of his projects include Providence, St. Vincent and Tuality hospitals. His clients include Turner Construction, Andersen Construction and H.S. Wright.

Clark Knori | Residential & Commercial Estimator/Project Manger



Clark has been with Floor Factors since 1996. He has 18 years of expert installation experience.

Dave Brandolf | Commercial Estimator/Project Manager



Dave has been with Floor Factors since 1984. He has 17 years of experience as an expert installer. Some of Dave’s clients include Hoffman Construction, Andersen Construction, Nike and Nordstrom.

Dylan Stauss | Commercial Estimator/Project Manager



Dylan has been with Floor Factors since 1999 and specializes in commercial estimates and project management.

Frank Curran | Residential & Commercial Estimator/Project Manager 



Frank has been with Floor Factors since 1990. With over 40 years of experience in Trades and nearly 30 years specifically at Floor Factors Franks knowledge and expertise in Flooring has become something our customers rely on. 

Geoff Rosebrook | Residential & Commercial Estimator/Project Manager



Geoff started at Floor Factors in 1980 in the warehouse and later worked for four years as an installer. His clients include Hammer and Hand, Kaiser Permanente and The Grant Company.

Jeff Hamilton | Commercial Estimator



Jeff has been with Floor Factors since March of 2012.  He has an extensive background consisting of 17 years experience as a journeyman installer.  In early 2016 he added his expertise and intelligence to our commercial estimating and project management team, which in turn has created a more sinuous commercial department and added a fresh perspective from an installer’s point-of-view.

Mike Crenshaw | Commercial Estimator/Project Manager 



Mike has been a commercial estimator and project manager with Floor Factors for almost 20 years. His expert knowledge of floor covering, along with his outgoing personality are a perfect combination to meet the project demands and communication needs of our customers.

Oscar Segura | Residential Estimator
Oscar has been with Floor Factors since 2017. Beginning in the showroom, Oscar has recently transitioned to working as an estimator. He adds to our knowledge base with a vast background in general construction, which encompasses all facets of the flooring industry.    

Rick Morehouse | Residential Sales



Rick has been with Floor Factors since 2006. His experience as an inside salesman and sterling customer satisfaction record have garnered him a loyal client base. He has first-rate product knowledge in both commercial and residential applications. The testimonials regarding Rick’s quality of service, speak volumes.

Ray Nastasia | Commercial & Residential Estimator/Project Manager



Ray started at Floor Factors in 1997 in the warehouse. He later transitioned into Showroom Sales for 3 years and eventually became an Estimator and Project Manager. His clients include Legacy Good Samaritan, Reed College, and R&J.

Katie Otnes | Project Manager Assistant



Katie transitioned to Floor Factors this past year. She has been a project manager/assistant for most of her career. With her expertise, she will make our sales team more efficient and effective at their jobs.

Scheduling / Installation Support:

Eric Dubach | Field Superintendent & Safety Manager



Eric began working at Floor Factors in 2002 as an apprentice floor covering installer. Eric now schedules and coordinates the installation of our commercial and residential projects. Eric also manages the safety and health programs, including OSHA and training compliance.

Steve Luttrell | Installation Supervisor Scheduler & Safety Assistant
Steve began his career in Floor Covering in 1984. He has been with Floor Factors since 1992. He was one of the Pioneering members of the Floors Factors first “Safety Team” over 20 years ago. Steve has also served as the President of the Floor Coverers Local 1236 Union. He now works in our Scheduling Department assuring effortless communication between installers and customers.

Administrative Staff:

Cam Crenshaw | President



Cam began working at Floor Factors in 1989. After serving his country, he returned home to the Portland area where he began his career in high-end residential and commercial estimating. Cam has brought Floor Factors into the 21st Century, while maintaining the same family feel, courtesy and quality clients expect and continue to appreciate.

Gena Turnberg | Corporate Accounts Payable



Gena has been with Floor Factors since 2000. She is an integral part of our accounting department. Her friendly demeanor and calming personality is what Floor Factors is all about.

Shelley Stoltz | Corporate Controller



Shelley is a Controller extraordinaire! Her meticulous attention to detail rivals the best of the best in her field.  She joined the Floor Factors family in 2012 and brought with her decades of experience and superb accounting skills, not to mention the numerous degrees she has earned.  As an integral part of our office staff, her adaptive nature has her taking on multiple roles.

Theresa Qualheim | Corporate Secretary and Accounts Receivable



The “Mama Bear” of the Floor Factors family, has been with us since 1986.  She really is the glue that keeps us together.  She has become a chameleon in her department, taking on many roles, coordinating the accounting department, managing day-to-day office operations and creating a positive atmosphere which has been proven to increase morale and productivity among our entire sales/installation staff.  If you have a question for her and she doesn’t know the answer off-hand, she’s the type that will have an answer for you, regardless, within minutes.

Warehouse Manager:

Mike Conrad | Warehouse Manager



Mike has been with Floor Factors since 2006.  He coordinates pick-ups, deliveries and manages all material both coming in and out of our doors.  He possesses a skill not common these days, he can fix just about anything.  Truly a man of many talents, Mike must have the mind of a genius beneath his rugged exterior to be capable of doing half of what he does on a daily basis.  He ceases to amaze all of us with his ever-growing skills.

Customer Service:

Lori Davison | Customer Service



Lori has been with Floor Factors for over 6 years. Lori’s sweet disposition and eager approach to customer service delights our customers over and over. She has the skills to ensure we meet our customer’s expectations.

“The carpet looks lovely and I am very satisfied with the service. I do especially want to express my appreciation to Jeff Dyrland for the excellent job he did in my home. He was superb in his skill and conscientiousness. It was amazing to watch him handle the huge, heavy carpet all by himself. It was truly an impressive experience.  He also maintained a cheerful, friendly attitude throughout the long, arduous day! Thank you also for your efficient measuring of the carpet!”
C. Sjogren

“What a relief to have a friend of the firm to help with an issue about which I know nothing whatsoever. Thank you for taking the time to personally handle our order and setting us up with an installer in Bend. Your help is much appreciated!” Lara Stahancyk, Kent, Johnson & Hook P.C.

“I wanted to thank you and your guys for the job you did replacing my parents’ carpet.  According to my dad, it went off like clockwork, my parents really like the carpet and my dad said your guys did a great job and he enjoyed working with them. Thanks a bunch for the great service. I owe you one. ”
Dan H.

“Thank you for the great service at every point of this relatively small project. We will recommend your services.”
The Pradelts

“We would like to thank you for the personal attention and courtesy extended to us. You allowed us the latitude to make those time consuming decisions that are always needed in selecting carpets for a home. We are extremely pleased with the end results. We would be remiss if we did not mention the skills of the carpet installer, Jeff Dyrland. He is a conscientious craftsman who completed the job in an extremely skillful and professional manner. If he is representative of the employees you hire, you certainly are doing it right.”
Bill and Jill L.

“We finally have the bedroom and bathroom finished and here are some pictures of the finished product. Thanks for all your patience and help with our project. I’ve been referring lots of people to you!”
Franki K.

“Thank you so much.  Dot was very pleased with the installation and your installer.  She called and raved last night!”
Scott C.

“We are now settled or almost settled, into our new home here in Washington. We often get to Portland on weekend trips and that’s how we found your business and your helpful staff. We had heard about the Amtico products and you had that line of flooring with samples to view. We ended up with the slate look in the mudroom and hallway, a cherry wood floor in the TV room and a tile look in a guest bath. We’re very pleased with all of them. Thanks for all the help from your end.”
Lenore and Don L.

“Just a note to tell you I’m pleased beyond description with the work your guy did for me. He was fast, competent and left not a thing to show repair work had been done. I will recommend Floor Factors with delight.”
E.  Shank

“I am still moving back into the studio and it’s much nicer on my body than moving out was. It looks beautiful and feels so good, especially compared to the concrete. Please also include the exact name of the product. I already have one person I want to refer it to. Thanks. It’s been a pleasure working with you guys.”
J. Edwards

“I just wanted to let you know I was by to say hi a couple of days ago.  You were not available so I talked to Rick Morehouse because I am getting a lot questions about the newest engineered hardwood flooring from my clients. Anyway, Rick was very knowledgeable and professional so I wanted to let you know how refreshing it is to have a resource like Rick instead of going to the big box stores like Home Depot and Lowes.  I will not hesitate to send business to Floor Factors anytime.”
Mark P.

“Thank you so much for all your help, your enthusiasm and attention to all my questions. Please extend my thanks to your installers. They did and outstanding job! They were on time, professional and helpful – they exceeded my expectations. This was not the easiest job in the world due to the small space and the carpet pattern. The installers had to move all the heavy furniture. Your installer’s experience and expertise were so valuable in making everything come together. You are all outstanding representatives of your company.”
Joan H. S.

“I just wanted to thank you and your team at The Atwater for your work ethic and the time you put into my project. I am hopeful that I will see your team on my next project.”
Ken Kowalski, Hoffman Construction

“Early on in the process we had visited your showroom and were assisted by Alicia Davis. Alicia worked with us, diligently, utilizing her incredible expertise, until we found a carpet and a pad that was just what we needed and wanted. She was the reason we returned to Floor Factors! Your estimator came to our home and provided expert measurement, answered all my questions and provided suggestions – all with the same professionalism that Alicia had provided. Our experience with your company was stellar! The dedication to serving your customers with respect, care and in a timely manner allowed this experience, which had not had a great start, to become a most favorable one.”
Marie B. Kurtright

“I don’t know where to begin or find the words to express our gratitude. We can’t thank you enough. Especially Ray, he seemed to understand what we needed without much input. Everyone worked so hard with a smile on every face. I certainly learned a lesson. Our little house is a happier place to be.”
The Naida Ramey family

“We recently bought a town home in Portland and needed a dining room rug. I emailed several Portland companies with what we had in mind. By far, the most complete and helpful response came from your salesman, Rick Morehouse. When we were in Portland we visited your store and met with him. He was extremely helpful, knowledgeable and courteous. We got just what we wanted and benefited greatly from his suggestions and recommendations. I wanted you to know what a fine representative he is for your company. We’ll be back when we have further needs.”
Jerry O’Brien

Portland: (503)222-9393
USA/Canada: (800)776-2581

Visit us today and begin the transformation of your living or working space.

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