TESTIMONIALS

"Thank you so much for all your help, your enthusiasm and attention to all my questions. Please extend my thanks to your installers. They did and outstanding job! They were on time, professional and helpful - they exceeded my expectations. This was not the easiest job in the world due to the small space and the carpet pattern. The installers had to move all the heavy furniture. Your installer's experience and expertise were so valuable in making everything come together. You are all outstanding representatives of your company."
Joan H. Smith

"I just wanted to thank you and your team at The Atwater for your work ethic and the time you put into my project. I am hopeful that I will see your team on my next project."
Ken Kowalski, Hoffman Construction

"Early on in the process we had visited your showroom and were assisted by Alicia Davis. Alicia worked with us, diligently, utilizing her incredible expertise, until we found a carpet and a pad that was just what we needed and wanted. She was the reason we returned to Floor Factors! Your estimator came to our home and provided expert measurement, answered all my questions and provided suggestions – all with the same professionalism that Alicia had provided. Our experience with your company was stellar! The dedication to serving your customers with respect, care and in a timely manner allowed this experience, which had not had a great start, to become a most favorable one."
Marie B. Kurtright

"I want to express my sincere thank you to each person who dedicated their time, quality, expertise, respect and patience on this project. It is not often that we get to write a letter of thanks instead of a letter that reflects negativity."
Chris Cach and Rick Smith, Walsh Construction

"Thank you for advising on the carpet. I'm very pleased. The installers were excellent."
Randi S.

"We are so happy with the install. Your installers are real pros. It's exactly what we hoped for."
Lori Schmit & John Dunlop

"I don't know where to begin or find the words to express our gratitude. We can't thank you enough. Especially Ray, he seemed to understand what we needed without much input. Everyone worked so hard with a smile on every face. I certainly learned a lesson. Our little house is a happier place to be."
The Naida Ramey family

"The carpet is perfect. I want you to know that your installer was impressive. We have seldom seen a man work as hard and remain kind and considerate for two long days. I'm so glad I called you."
J. Larken

"Thank you for your superb workmanship and helpful attitude."
Tom

"Your carpet installer did a great job. He was so pleasant to have around."
Steven Plowman

"Once again I am confirmed in why I do business with Floor Factors: quality work, friendly people and customer service. Thank you for all of the above and for making such a small remodel fun and very well done. I’m extremely pleased."
Patsy Feeman

"I have never in my 10 years of property management seen a crew of caring, polite and extremely hardworking men!"
Ellen and Glen Garfield, The Maples

"Beautiful job on the floors!"
A. Weber

"Thank you for working with us on our latest remodeling project. You and your employees did an excellent job for me. The quality of work provided by your installers is exceptional."
Ida & Wayne Meyers

"Thank you for all your help with the flooring in our rental. It looks great and I really appreciate how you went the extra mile to help us out."
Tonya B

"Your carpet installer was efficient and professional. Also, when a few small problems arose he repaired them quickly and without complaint."
John Sargent

"We recently bought a town home in Portland and needed a dining room rug. I emailed several Portland companies with what we had in mind. By far, the most complete and helpful response came from your salesman, Rick Morehouse. When we were in Portland we visited your store and met with him. He was extremely helpful, knowledgeable and courteous. We got just what we wanted and benefited greatly from his suggestions and recommendations. I wanted you to know what a fine representative he is for your company. We'll be back when we have further needs."
Jerry O'Brien

"The reason for my letter is to let you know how impressed and grateful I am that your employee, Rick Morehouse, cares about customer satisfaction and the products he sells. He is an extremely fine employee and provided me with outstanding, above and beyond service."
Sandra J. Brody

"The flooring job looks fabulous. Your installer is one of the most conscientious workers I've ever seen."
Ernie Jurick