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Maintenance Resources from Portland’s Premier Flooring & Carpet Store

After installing new flooring or carpet in your residential or commercial space, you’ll want to ensure the material lasts. With proper care and maintenance, your floor covering will look great for many years to come. It’s important to know all flooring and carpet materials have specific maintenance and care instructions. Learn about carpet and flooring upkeep here!

Carpet Care & Maintenance

At Floor Factors, we carry a number of natural and synthetic carpet options including wool and nylon. Each carpet material offered in our extensive showroom requires unique maintenance and care.

How to Care for Wool Carpet

To keep your wool carpet looking beautiful, thoroughly vacuum your floors on a regular basis. An upright or canister vacuum with a rotating brush is the most suitable for cut-pile carpet. Wool carpet material is prone to fuzzing because of the length of its strands. A suction-only vacuum should be used for shag and loop pile carpets to prevent excessive fuzzing and fraying. Spills should be removed from wool carpet immediately. The best method for removing spills from wool carpet is to blot up liquids with a white, absorbent cloth. Solids should be scooped up with the end of a knife or spoon. Always keep a wool carpet spot-removal kit such as Woolclean® on hand to respond to spills and spots quickly. Additionally, be sure to have your wool carpet professionally cleaned every 12 to 18 months.

How to Care for Nylon Carpet

Nylon carpet consists of longer strands and does not fuzz like wool carpet. The best way to maintain nylon carpet is to vacuum regularly. For cut pile nylon carpet, a vacuum cleaner with an adjustable rotating beater bar/brush is recommended so as not to agitate the carpet pile, but loosen dirt. The most common methods of cleaning nylon carpet are dry powder and steam cleaning. Please note that many do-it-yourself products in aerosol cans can cause rapid re-soiling due to excessive residues. For spot removal on nylon carpets, Floor Factors recommends a non-residue cleaning solution such as Nylac® Carpet Cleaner. A professional cleaning every 12 to 18 months is also recommended for nylon carpet.

Flooring Care & Maintenance

As the premier flooring store in Portland, Floor Factors carries a variety of flooring materials including bamboo, hardwood, cork, ceramic tile, laminate, linoleum, natural stone, porcelain tile, luxury vinyl tile, sheet vinyl, and more.

How to Care for Bamboo Flooring

You can protect bamboo flooring from scuffs and dents by keeping a doormat both inside and outside entrances and using felt pads on all furniture legs. In addition, clean your bamboo floors on a regular basis using a vacuum cleaner, mop, or duster. Spills should be blotted up immediately. It’s important never to use water to clean bamboo flooring. A wax-free floor cleaner such as Bona® Hardwood Floor Cleaner is suitable for periodic cleaning and polishing. Avoid spraying cleaner directly onto your bamboo floors. Instead, spray the floor cleaner onto a mop head and gently mop the floors.

How to Care for Prefinished Hardwood Flooring

Protect your prefinished hardwood floors with mats and area rugs. It’s also a good idea to apply felt pads to any moveable furniture in your space. Maintenance for prefinished wood flooring includes regular sweeping, vacuuming, and/or dust-mopping. Clean all spills immediately with a damp cloth and use a specialty non-wax prefinished hardwood floor cleaner to maintain the quality of the material. We recommend Bona and Karhs  cleaning products.

How to Care for Cork Flooring

Cork flooring can also be protected from dents and other damage by using floor mats and area rugs as well as felt pads on furniture legs. Frequent sweeping and vacuuming will remove abrasive particles and help maintain the beauty of your cork floors. Spills should be cleaned immediately with a damp cloth. Wood floor cleaners or cleaners explicitly made for cork, such as Wicanders® Soft Cleaner, can be used periodically to care for cork flooring. Follow the directions on the bottle and do not spray the cleaner directly onto the floor.

How to Care for Linoleum Flooring

Linoleum flooring maintenance includes sweeping, dust-mopping, wet-mopping, and vacuuming as needed. A non-abrasive sponge or nylon brush can be used to remove ingrained dirt from your linoleum floors. Spills should be blotted or scraped up as soon as possible. For regular cleaning, use a neutral pH product and be sure to follow the directions on the bottle carefully. For restorative care of linoleum flooring, apply two thin coats of Forbo marmoleum floor polish evenly with a clean, damp mop head.

Keep in mind, leaving damp or wet towels, clothing, etc. on your linoleum flooring can cause mold to grow quickly – even in less than a week. Also, if you’re noticing your floor yellowing or turning an amber color, this is due to UV light. The linseed oil in linoleum flooring reacts with high doses of UV light over time to produce these pigments. Be sure to speak with a professional before attempting to remove these stains.

How to Care for Natural Stone Tile Flooring

Stone tile flooring should be vacuumed or dust-mopped frequently to remove abrasive particles from its surface. Tile floors can be cleaned with a neutral pH cleaner such as Stonetech® Daily Revitalizer or Stonetech® Stone & Tile Cleaner. To best maintain your natural stone tile flooring, it’s important never to use cleaners that contain bleach or acid—even a light mixture of vinegar and water will etch and eventually damage natural stone floors. Sealed stone flooring is still susceptible to staining.

“The carpet looks lovely and I am very satisfied with the service. I do especially want to express my appreciation to Jeff Dyrland for the excellent job he did in my home. He was superb in his skill and conscientiousness. It was amazing to watch him handle the huge, heavy carpet all by himself. It was truly an impressive experience.  He also maintained a cheerful, friendly attitude throughout the long, arduous day! Thank you also for your efficient measuring of the carpet!”
C. Sjogren

“What a relief to have a friend of the firm to help with an issue about which I know nothing whatsoever. Thank you for taking the time to personally handle our order and setting us up with an installer in Bend. Your help is much appreciated!” Lara Stahancyk, Kent, Johnson & Hook P.C.

“I wanted to thank you and your guys for the job you did replacing my parents’ carpet.  According to my dad, it went off like clockwork, my parents really like the carpet and my dad said your guys did a great job and he enjoyed working with them. Thanks a bunch for the great service. I owe you one. ”
Dan H.

“Thank you for the great service at every point of this relatively small project. We will recommend your services.”
The Pradelts

“We would like to thank you for the personal attention and courtesy extended to us. You allowed us the latitude to make those time consuming decisions that are always needed in selecting carpets for a home. We are extremely pleased with the end results. We would be remiss if we did not mention the skills of the carpet installer, Jeff Dyrland. He is a conscientious craftsman who completed the job in an extremely skillful and professional manner. If he is representative of the employees you hire, you certainly are doing it right.”
Bill and Jill L.

“We finally have the bedroom and bathroom finished and here are some pictures of the finished product. Thanks for all your patience and help with our project. I’ve been referring lots of people to you!”
Franki K.

“Thank you so much.  Dot was very pleased with the installation and your installer.  She called and raved last night!”
Scott C.

“We are now settled or almost settled, into our new home here in Washington. We often get to Portland on weekend trips and that’s how we found your business and your helpful staff. We had heard about the Amtico products and you had that line of flooring with samples to view. We ended up with the slate look in the mudroom and hallway, a cherry wood floor in the TV room and a tile look in a guest bath. We’re very pleased with all of them. Thanks for all the help from your end.”
Lenore and Don L.

“Just a note to tell you I’m pleased beyond description with the work your guy did for me. He was fast, competent and left not a thing to show repair work had been done. I will recommend Floor Factors with delight.”
E.  Shank

“I am still moving back into the studio and it’s much nicer on my body than moving out was. It looks beautiful and feels so good, especially compared to the concrete. Please also include the exact name of the product. I already have one person I want to refer it to. Thanks. It’s been a pleasure working with you guys.”
J. Edwards

“I just wanted to let you know I was by to say hi a couple of days ago.  You were not available so I talked to Rick Morehouse because I am getting a lot questions about the newest engineered hardwood flooring from my clients. Anyway, Rick was very knowledgeable and professional so I wanted to let you know how refreshing it is to have a resource like Rick instead of going to the big box stores like Home Depot and Lowes.  I will not hesitate to send business to Floor Factors anytime.”
Mark P.

“Thank you so much for all your help, your enthusiasm and attention to all my questions. Please extend my thanks to your installers. They did and outstanding job! They were on time, professional and helpful – they exceeded my expectations. This was not the easiest job in the world due to the small space and the carpet pattern. The installers had to move all the heavy furniture. Your installer’s experience and expertise were so valuable in making everything come together. You are all outstanding representatives of your company.”
Joan H. S.

“I just wanted to thank you and your team at The Atwater for your work ethic and the time you put into my project. I am hopeful that I will see your team on my next project.”
Ken Kowalski, Hoffman Construction

“Early on in the process we had visited your showroom and were assisted by Alicia Davis. Alicia worked with us, diligently, utilizing her incredible expertise, until we found a carpet and a pad that was just what we needed and wanted. She was the reason we returned to Floor Factors! Your estimator came to our home and provided expert measurement, answered all my questions and provided suggestions – all with the same professionalism that Alicia had provided. Our experience with your company was stellar! The dedication to serving your customers with respect, care and in a timely manner allowed this experience, which had not had a great start, to become a most favorable one.”
Marie B. Kurtright

“I don’t know where to begin or find the words to express our gratitude. We can’t thank you enough. Especially Ray, he seemed to understand what we needed without much input. Everyone worked so hard with a smile on every face. I certainly learned a lesson. Our little house is a happier place to be.”
The Naida Ramey family

“We recently bought a town home in Portland and needed a dining room rug. I emailed several Portland companies with what we had in mind. By far, the most complete and helpful response came from your salesman, Rick Morehouse. When we were in Portland we visited your store and met with him. He was extremely helpful, knowledgeable and courteous. We got just what we wanted and benefited greatly from his suggestions and recommendations. I wanted you to know what a fine representative he is for your company. We’ll be back when we have further needs.”
Jerry O’Brien

How to Care for Glazed Ceramic Porcelain Tile Flooring

Roughly half of glazed ceramic tile is used on floors. Some glazed ceramic tile (like subway tile) is used specifically for walls. Keep this in mind before you clean! Each type requires different cleaning products and methods. It is important to seek professional advice as to what cleaning products are right for your particular type of tile.

When caring for glazed ceramic porcelain tile flooring, be sure to sweep or vacuum before cleaning. Glazed ceramic tile should be cleaned regularly with a neutral pH concentrated tile cleaner, such as Miracle Mira Clean #1 All Purpose Cleaner. Do not use products containing acid or ammonia on glazed ceramic tile, as they will damage the grout. Additionally, products containing bleach or hydrogen peroxide should not be used on tile with colored grout. It’s vital to always rinse your ceramic tile floors with clean water to remove any residue left from the cleaning solution.

How to Care for Unglazed Ceramic Tile Flooring

Sweep or vacuum unglazed ceramic tile before cleaning your floors. Similar to glazed ceramic tile, unglazed tile must be cleaned with a neutral pH concentrated all-purpose tile cleaner and should be rinsed with water. Spills should be wiped up promptly with a damp cloth or sponge. To prevent grout damage, avoid products that contain ammonia, bleach, or hydrogen peroxide. Our team recommends using Miracle Sealants Company, Tile & Stone Cleaner Concentrate for your cleaning needs.

How to Care for Laminate Flooring

Laminate flooring will remain in excellent condition with the use of area rug pads and floor mats. Vacuum laminate floors to remove dirt, dust, and debris. For spot cleaning, use a laminate floor spray cleaner. Floor Factors recommends Bona laminate flooring cleaner.

How to Care for Porcelain Tile Flooring

Porcelain tile flooring is stain-resistant and requires minimal maintenance. The material should be cleaned regularly with a neutral pH concentrated tile cleaner and swept or vacuumed prior to cleaning. Spills should be wiped from porcelain tile flooring with a damp sponge or cloth.

Floor cleaning products that contain ammonia should be avoided as they can damage grout. In addition, do not use cleaners with bleach or hydrogen peroxide on porcelain tile with colored grout.  Always rinse with cleaning solution with clean water to remove any residue. When it comes to caring for your porcelain tile flooring, our pros recommend Miracle Sealants Company, Tile & Stone Cleaner Concentrate .

How to Care for Sheet Vinyl and Vinyl Plank Flooring

Dirt and grime can be removed from vinyl flooring with a resilient floor cleaner such as Mannington® Rinse-Free Cleaner or Armstrong Once ‘N Done®. For excess dirt and grime buildup, you may opt to use a more heavy-duty floor cleaner or stripper. Polishing is not necessary for vinyl flooring. To protect your vinyl flooring, avoid moving heavy furniture or appliances across the floor.

Recommended floor cleaners and polishes are available in our showroom. For more detailed information about cleaning and maintaining the flooring or carpet material in your home or business, contact us at Floor Factors or the manufacturer of your floor covering product.

Portland: (503)222-9393
USA/Canada: (800)776-2581

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